Frequently Asked Questions

Yes! We offer same-day service for most repairs. Call us at (800) 651-4528 and we'll dispatch a certified technician to your location as quickly as possible.

We specialize in Sub-Zero appliance repair but also service Bosch, Viking, Thermador, and Miele appliances throughout South Florida.

Yes, we exclusively use genuine manufacturer parts for all repairs. This ensures optimal performance and maintains your appliance's warranty.

All of our technicians are factory-trained and certified with over 30 years of combined experience repairing Sub-Zero and other premium appliances.

No! We do not charge any extra fees for weekend or holiday service calls. Our rates are the same 24/7, 365 days a year.

Yes, we provide a full warranty on all parts and labor for every repair we perform.

Repair costs vary depending on the issue and parts needed. We provide transparent pricing with written estimates before beginning any work, so there are no surprises.

Absolutely. Our technicians are experienced in repairing all Sub-Zero models, including built-in refrigerators, freezers, wine coolers, and undercounter units.

Yes, we offer preventive maintenance services to keep your Sub-Zero appliances running efficiently. Regular maintenance can help prevent costly breakdowns.

You can schedule a service call by calling us at (800) 651-4528 or by filling out our online contact form. We'll confirm your appointment and dispatch a technician promptly.

First, check that the unit is plugged in and the thermostat is set correctly. If the issue persists, call us immediately at (800) 651-4528 for emergency repair service.

Yes, we service both residential and commercial Sub-Zero refrigeration equipment throughout South Florida.

Yes, we specialize in Sub-Zero marine refrigeration repair and provide dockside service at marinas throughout South Florida.

Yes! We currently offer 15% off any appliance repair, free maintenance with repairs over $250, and other special promotions. Call us for current offers.

We offer 24/7 emergency response and can typically have a technician at your location within a few hours of your call.

We provide marine refrigeration repair at marinas and ports throughout South Florida, from the Florida Keys to Palm Beach County.

Yes, we recommend that an adult be present during the repair so our technician can discuss the diagnosis and get approval before proceeding with any work.

We accept all major credit cards, debit cards, checks, and cash for payment of services.

Most repairs are completed within 1-2 hours. If additional parts are needed, we'll schedule a follow-up visit as quickly as possible.

Yes, water leaks are one of the most common issues we repair. Our technicians can quickly diagnose the source of the leak and fix it the same day.

We provide written estimates before beginning any work. Our service call fee is applied to the cost of repair if you choose to proceed.

If we determine that your appliance cannot be repaired cost-effectively, we'll provide honest advice about your options and you won't be charged for the repair.

Yes, we are fully licensed and insured to perform appliance repair services throughout the state of Florida.

We offer 24/7 availability, same-day service, certified technicians with 30+ years of experience, genuine parts, transparent pricing, no extra charges for weekends or holidays, and a full warranty on all parts and labor.